=
Book a Demo

All articles

Business

Features

Hosting

How-to

QuickBlox

Technology

White Paper

Woman using a laptop beside an AI chat and workflow diagram, with text announcing that SmartChat Assistant is now AI Agent.
product update

SmartChat Assistant Is Now QuickBlox AI Agent: What’s Changed

SmartChat Assistant is now QuickBlox AI Agent, reflecting its evolution from an AI chat assistant into a platform for knowledge-based conversations and visual workflows.

Gail M. Last updated: 15 September 2026
Blue blog banner showing a patient using a smartphone, connected to AI intake, messaging, and a virtual consultation with a healthcare provider.
HealthcareTelehealthAI Agents & Chatbots

Digital Patient Journey: Connecting AI Intake, Messaging, and Virtual Care

A connected digital patient journey carries context across AI intake, messaging, and virtual care—so patients do not have to repeat information, change destinations, or start again.

Gail M. Last updated: 14 September 2026
AI in patient engagement supporting patients and care teams with appointments, health information, test results, and follow-up reminders.
HealthcareTelehealthAI

AI in Patient Engagement: 9 Ways AI Supports Patients and Care Teams

Discover nine ways AI supports patient engagement—from answering questions and collecting information to personalizing communication, routing requests, summarizing interactions, and escalating safel

Gail M. Last updated: 14 September 2026
Patient communication platform connecting patients, healthcare teams, and systems through messaging, scheduling, and digital tools.
HealthcareTelehealthAI

Patient Communication Platforms: Connecting Patients, Teams, and Systems

Patient communication platforms connect patients, healthcare teams, and existing systems so every request has context, ownership, and a clear route to resolution.

Gail M. Last updated: 10 September 2026
Blue blog banner reading “How to choose a HIPAA-compliant chat API,” with chat icons, a software graphic, and a HIPAA-compliant badge.
HealthcareSecurity & ComplianceHIPAA Compliance

How to choose a HIPAA compliant chat API

Most chat APIs weren't built for healthcare — and the gaps aren't always visible until you're deep into an integration. Here's what to evaluate before you commit.

Gail M. Last updated: 8 September 2026
Doctor and patient speaking through a video consultation displayed on a desktop computer.
HealthcareVideo CallingSDKs & APIs

Evaluating a HIPAA Compliant Video API for Healthcare Apps

Learn how to evaluate a HIPAA-compliant video API across BAA coverage, clinical video quality, network performance, EHR integration, SDK support, customization, scalability, and cost.

Gail M. Last updated: 7 September 2026
Healthcare professional using a tablet to manage an agentic AI workflow in a clinical setting.
HealthcareAI Agents & ChatbotsAI

Implementing Agentic AI in Healthcare: From Pilot to Production

61% of healthcare leaders have committed budgets to agentic AI. Only 3% have live deployments. Here's what the organizations closing that gap consistently got right before go-live.

Nate Macleitch Last updated: 4 September 2026

Subscribe for news

Get the latest posts and read anywhere.

White-label AI agent collecting patient referral, preferred clinic location, and insurance information through a healthcare app.
HealthcareAI Agents & ChatbotsAI

White-Label AI Agents for Healthcare: More Than a Branded Chatbot

White-label AI agents go beyond logos and colors. Learn how branding, approved knowledge, workflows, integrations, security and human handoff shape an agent embedded in a healthcare product.

Gail M. Last updated: 3 September 2026
Healthcare professional receiving patient information through an AI-assisted triage workflow with intake, routing, scheduling, and human handoff.
HealthcareAI Agents & ChatbotsAI

How AI Agents Support Patient Triage Workflows

Healthcare AI agents support patient triage by gathering information, applying routing rules, initiating next steps, and escalating patients to clinicians with the right context.

Gail M. Last updated: 2 September 2026
A doctor with a patient, a doctor appearing on a video consultation screen, a automated intake form visible
HealthcareTelehealthAI

How AI Is Powering Workflow Automation in Healthcare and Telehealth

Most healthcare AI deployments automate existing workflows rather than redesigning them. Here's what changes when you get the approach right — and what the evidence shows at each stage.

Gail M. Last updated: 28 August 2026
mobile screen showing AI patient intake
HealthcareAI Agents & ChatbotsAI

Streamlining Patient Intake with AI: What the Data Actually Shows

Vendors make big promises about AI patient intake. The peer-reviewed research and deployment data tell a more nuanced story — and a more useful one for anyone making this decision right now.

Gail M. Last updated: 28 August 2026
Healthcare professional receiving patient conversation details through an AI-to-human handoff workflow.
HealthcareAI Agents & ChatbotsAI

How to Configure Human Handoff for Healthcare AI Agents

When should a healthcare AI agent step aside? Learn how to configure escalation triggers, transfer patient context, route requests, and guide patients through human handoff.

Nate Macleitch Last updated: 27 August 2026
Icon of an AI healthacre chatbot
HealthcareAI Agents & ChatbotsAI

AI Medical Chatbots: What They’re Actually Doing in Healthcare Today

Discover how AI medical chatbots are transforming healthcare—improving patient care, streamlining operations, and boosting engagement with smart, scalable solutions.

Gail M. Last updated: 26 August 2026

Ready to get started?