Our secure GDPR/CPRA compliant financial solutions are specially designed to guarantee the highest standard of data protection across all devices. We work closely with your information security team and in accordance with international banking standards to provide communication solutions that guard against security and compliance breaches. Our solutions ensure that only the right people have access to sensitive data. All chats & media files are secure as QuickBlox supports HTTPS protocol with our API, as well as Secure XMPP, Secure Bosh, and Secure WebSockets and we provide data encryption.
Adding communication features to your web and banking apps support mandatory KYC compliance. Use our real-time application solutions to add secure file-sharing, video calling and secure messaging to implement a variety of customer identity verification processes.
Engage and retain your customer base with a consumer-friendly online bank solution. Live chat enables you to provide real-time support, improving customer satisfaction and trust with your banking team. Secure messaging allows customers to return to conversations as and when they need. Voice and video calling personalizes their banking experience. Provide immediate support to facilitate smooth transactions saving you time and money. Support your wealth managers to deliver customer success to your most valuable clients.
We deploy software directly into your own private cloud or data center granting you optimal control and security. Retrieve data any time you need without the risk of it being lost or compromised. QuickBlox empowers you to ensure that all internal and third-party data remains within your control.Learn more
Live chat for banks and financial services means staying better connected with your customers.
Take advantage of audio and video calling solutions to create a more personalized experience for your banking clients.
Embed chat messaging into your cross‑platform finance solution to enhance communication and improve client satisfaction.
Use communication finance APIs for user management to enhance contact between financial institutions and their customers.
Book a free call with us to discuss which plan best suits your company’s needs
KYC is a mandatory process in place within investment and financial services to verify customer identity and their suitability for engaging in a business relationship.
QuickBlox uses standard security protocol to ensure that customer communication remains secure both in transit and at rest. We configure the installation of our software within your hosting environment to maximise security. Plus we offer a range of security enhancements as software add-ons. Speak to one of our consultants now to learn more and check out our case study blog below where we detail how we supported the security needs of a large financial institution.
Quickblox chat functionality is available via ready-to-use robust SDKs and APIs. We provide rich documentation and code samples to guide you through the process, plus our subscription plans include technical support hours each month. We also have a dedicated Professional Services Team on hand should you require further help with integration and customization. At QuickBlox, we’ve got you covered!
Quickblox chat API and video and chat SDKs enable real-time communication features to be easily integrated into any banking app. These features can be utilized in several ways to facilitate KYC requirements: e.g. 1-to-1 video chat to verify user identity, file sharing to enable customers to send documentation directly to the bank, within the bank’s own banking app, and live chat to facilitate easy direct real time communication.
No problem. QuickBlox offers a range of hosting options including in your own cloud account or on premises . Check out our blog below where we describe an on premises installation for a large bank. Speak to one of our consultants now to learn more about on-premises hosting.
Our video conferencing solution is built on WebRTC which guarantees high quality low latency video calls for multiple participants. WebRTC supports data encryption and we offer video recording. Your banking calls remain secure and saved.
Also please check out our ready solution Q-Consultation — which can be easily customized for a finance use case. Your clients can access a virtual waiting room with live chat until you are ready to meet them for a confidential recordable teleconsultation session.
Speak to one of our consultants to learn more now.