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Chat

Illustration of a message moving between two phones through a messaging service, showing an offline interruption and reconnection.

Real-Time Messaging API: What Happens After You Press Send?

What happens after someone presses Send? Explore the delivery, offline recovery, conversation state, and application responsibilities behind a real-time messaging API.

Hitesh Garg Last updated: 25 September 2026

Illustration comparing an in-house chat build with a managed Chat API, both connected to an in-app messaging interface.

Build or Buy Chat: Should You Build In-House or Use a Chat API?

Should you build in-app chat yourself or integrate a Chat API? This guide compares the infrastructure you would own, the work an SDK can remove, and the costs on both sides.

Hitesh Garg Last updated: 25 September 2026

Patient using secure messaging on his phone while a doctor reviews messages, with icons representing security, routing, handoff, and resolution.

Secure Patient Messaging: How to Implement Better Workflows

Follow one patient message through routing, clinical review, secure handoff, documentation, and closure—and learn how to build safer, accountable workflows.

Gail M. Last updated: 21 September 2026

Illustration of a mobile chat application alongside a decision between building chat in-house and using a Chat API, representing communication infrastructure for web and mobile apps.

Should You Build Chat In-House or Use a Chat API?

Building chat involves far more than messages and attachments. Discover the hidden infrastructure, maintenance, and scaling costs—and when using a Chat API makes more sense.

Hitesh Garg Last updated: 26 June 2026

Illustration of a cross-platform chat application showing synchronized messaging across mobile phones and a web app, representing a Chat API for mobile and web apps.

Chat API for Mobile and Web Apps: The Cross-Platform Messaging Challenge

Cross-platform messaging sounds simple until users switch devices, lose connectivity, or rely on push notifications. Learn what developers should verify before choosing a chat API.

Hitesh Garg Last updated: 19 June 2026

image of a digital screen with the letters API clearly visible and the title of the blog Best Chat API for Your App" next to the image

Best Chat API for Your App: What the Feature List Doesn’t Tell You

Every Chat API offers messaging features. The real differences appear in SDK quality, pricing, scalability, compliance, and developer experience.

Hitesh Garg Last updated: 18 June 2026

Secure messaging SDK illustration showing a business workspace, chat application interface, and cybersecurity shield icons.

Secure Messaging SDK: What Businesses Need to Get Right

Security isn't a feature you add to messaging later. Learn how to evaluate secure messaging SDKs, from encryption and IAM to audit logging, compliance, and data residency.

Hitesh Garg Last updated: 16 June 2026

labptop screen showing code for a Chat SDK, along with the title of the blog "Choosing the Right Chat SDK"

Choosing the Right Chat SDK in 2026: What Developers Need to Know

Choosing a chat SDK goes beyond features and pricing. Learn what developers should evaluate in 2026, from AI and compliance to scalability and support.

Hitesh Garg Last updated: 15 June 2026

chat application architecture with database structure for real-time messaging

A Beginner’s Guide to Chat App Architecture

Planning to build a chat app? Read on to discover an easy-to-follow breakdown of the architecture of chat applications to help you identify the best solution for your project.

Hitesh Garg Last updated: 12 June 2026

Man using HIPAA-compliant chat on his mobile phone to engage in healthcare communication

HIPAA-Compliant Chat in Healthcare: 6 Practical Use Cases

Secure messaging is now central to modern healthcare communication. Discover how HIPAA-compliant chat supports intake workflows, asynchronous care, remote monitoring, & AI-assisted patient messaging.

Gail M. Last updated: 18 March 2026

Chatbots in Banking

Chat chatbots Live Chat

Live Chat & Chatbots in Banking

From FAQs to fraud alerts, conversational AI for banking is reshaping customer support. See how live chat and AI chatbots are raising the bar.

Anna S. Last updated: 16 October 2025

Video API in Banking

Chat Video Calling Voice Calling

Integrate Chat, Voice, and Video API into your banking platform

Enhance digital banking with chat, voice & video. Learn how API integration in banking improves CX, supports KYC, & builds loyalty.

Gail M. Last updated: 9 October 2025

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