quora Hipaa Compliant Video Conferencing & Chat Consultation Software

Communication solutions designed for Healthcare

Simple and secure communication solutions for healthcare organizations worldwide. Our HIPAA compliant texting, voice, and video calling has been integrated to power remote health monitoring, patient management, internal communication, and of course telemedicine and tele-consultation.

Why QuickBlox?

QuickBlox patient-data

Protect patient data

User data is securely stored, backed up, and encrypted in your own hosting environment or in a cloud managed by QuickBlox. To ensure the security of protected health information (PHI), we will configure your infrastructure according to industry best practices and HIPAA requirements. We support a variety of security options to secure sensitive information with QuickBlox HIPAA compliance software.

QuickBlox health record

Health record and user management

Use your own authentication methods with QuickBlox to easily integrate and manage existing users. Data can be associated with users so you can join all user communication, content, text messages, video calls, video-recordings, and other files and images with your mobile apps, websites, EHR system, and healthtech software. You can link patient case‑records to user‑profiles and retrieve any piece of information, whenever needed.

QuickBlox baa


We provide Business Associate Agreements (BAA) for those organizations that are subject to the Health Insurance Portability and Accountability Act (HIPAA) for compliance with the regulations to safeguard protected health information (PHI).


HIPAA compliant hosting

We provide several HIPAA compliant hosting solutions so that you can ensure that private communications and patient data remains in your own cloud account (or on-premises) and in your control.

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QuickBlox patient care

Continuous communication for ongoing care

Healthcare communication is ongoing and continues after the appointment. Our software platform allows you to digitize health communication. Use push notifications to send test results and reminders to take medication. Support patients via chat and video calls to monitor status, track progress, and arrange appointments remotely as part of a continuous care cycle.

Build a feature-rich, HIPAA compliant telehealth platform with QuickBlox SDKs and APIs

QuickBlox real-time

Real‑time messaging

Always be in touch with your patients. Utilize HIPAA compliant instant messaging in your healthcare application.

  • Real‑time chat messaging
  • Live and offline messages
  • Message delivery status and typing indicator
  • User presence
  • Push and in‑app notifications
  • Reminders & alerts (e.g. prescription reminders)
QuickBlox healthcare-real-time
QuickBlox healthcare-audio-video
QuickBlox video-calling

Audio & video call

Connect all parties in the healthcare delivery chain. Deliver modern audio and video calling for healthcare practitioners and patients.

  • 1:1 audio and video calls
  • Group audio and video calls (up to 4 users)
  • Audio and video conference calls
  • Screen sharing feature
  • Video-streaming
QuickBlox chat-features

Chat features

Create a HIPAA compliant chat solution for healthcare consultancy. Improved doctor-patient communications leads to better health outcomes.

  • 1-1 private chat
  • Group chat
  • Public chat
  • File sharing - any type of file including voice & video messages (e.g. symptom photos, test results, prescriptions)
  • Dynamic messaging - add embeddable links and buttons
QuickBlox healthcare-chat-feature
QuickBlox healthcare-user-management
QuickBlox user-management

User management

Use QuickBlox HIPAA compliance software for user management to support effective and remote doctor‑patient communication.

  • Use your existing authentication system
  • Create user registration and login
  • Detect and ban unwanted users
  • Prevent unauthorized access to sensitive information
  • Schedule consultations with health professionals
  • Send prescriptions, test results, and more via secure channels
  • Link case‑records to user‑profile

Ready to get started?

Book a free call with us to discuss which plan best suits your company’s needs


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FAQ: Healthcare

What is HIPAA compliant chat?

HIPAA compliant chat, is a chat app that conforms to the technical safeguards outlined by the Health Insurance Portability and Accountability Act (1996) that protect the privacy and integrity of patient data, generated and stored by the app.

For more details about how QuickBlox can support your HIPAA requirements, see our HIPAA compliant hosting options.

Is QuickBlox video conferencing HIPAA compliant?

Developers are able to use our SDKs and API to build a HIPAA approved video conferencing solution. Our video calling and video conferencing software is built on WebRTC which offers high level encryption, we also offer HIPAA compliant hosting for your conferencing solution with your preferred HIPAA compliant cloud provider. Contact us now to set up a free HIPAA compliant video conferencing account to get started.
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What is a Business Associate Agreement (BAA)?

A BAA is a written agreement between parties that specify each party’s responsibilities when it comes to protected health information (PHI), and is a requirement of HIPAA, the Health Insurance Portability and Accountability Act, 1996, for parties providing healthcare services.

Does QuickBlox provide a BAA (Business Associate Agreement) for healthcare customers?

Yes, we do. You can feel confident to build apps that power HIPAA communications when you partner with QuickBlox.

Can I build a HIPAA compliant chatbot with QuickBlox?

Yes. Our feature‑rich chat API supports the integration of a chatbot into your app or web browser. Because we provide data encryption you can be sure of a HIPAA compliant chatbot and communication.

How can we integrate QuickBlox with our existing EHR or healthcare software?

QuickBlox chat and video calling SDKs can be easily integrated into your existing EHR software. Please see our blog, Integrating Telehealth into an EHR using QuickBlox Q‑Consultation. Contact us now to learn more.

How can I build an online medical consultation app with QuickBlox software?

There are several options:

  1. Your developer can integrate our ready-to-use chat APIs and chat SDKs to add real-time communication to any app. We offer comprehensive documentation and code samples to assist you to build a HIPAA chat app, or video calling / conferencing solution to suit your use case;
  2. Make use of our professional services team who would be happy to deliver the perfect online consultation solution according to your specific requirements;
  3. Take a look at our ready-made and customizable telehealth app Q-Consultation which offers a virtual waiting room, online consultation, and a host of other features designed with healthcare in mind.

Additional Resources

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