A comprehensive communication solution for marketplaces and e‑commerce. Quickblox allows you to connect buyers with sellers in real-time with chat, voice, and video calling. Engage consumers, improve customer service, and drive sales with our communication features especially designed with your industry in mind.
Engage buyers with real-time communication. Enrich your marketplace API with instant messaging or video-calling to create a highly personalized and interactive shopping experience. Quickblox enables you to embed these features directly into your application and to customize their functionality and appearance according to your specific needs.
Track and analyze user activity and increase engagement by sending visitors personalized messages and notifications. Use real-time chat API to minimize user cart abandonment.
Develop your e‑commerce API to build a powerful communication tool for customer care. Interact with your customers via live chat, voice, and video providing immediate and effective customer service. Send requested documentation via chat securely and with ease. Protect their personal data in a secure platform. A responsive support team means enhanced customer satisfaction.
Increase the likelihood of converting website visitors into buyers and repeat customers by creating positive consumer experiences. Build trust and drive transactions through a responsive communication platform.
Learn moreConnect buyers with sellers in your online marketplace. Provide speedy support for your customers via a live chat application.
Integrate audio and video calling functionality for modern e-commerce website solutions and mobile apps. Engage customers and drive commercial transactions.
Take advantage of an embedded chat system for online e‑commerce solutions. Stay in touch with customers and boost sales by improving customer service.
Use messaging e‑commerce API for user management to provide improved customer support for online shops and marketplaces.
Book a free call with us to discuss which plan best suits your company’s needs
API (Application Programming Interface) is a set of code that serves as an interface between two separate applications enabling communication and the transfer of data. An e-commerce API is used to describe a collection of e-commerce functionality (e.g. billing and payment, CRM, real-time communication) available on an e-commerce website or app that are provided via the use of APIs.
API (Application Programming Interface) is a set of code that serves as an interface between two separate applications enabling communication and the transfer of data. An e-commerce API is used to describe a collection of e-commerce functionality (e.g. billing and payment, CRM, real-time communication) available on an e-commerce website or app that are provided via the use of APIs.
E-commerce live chat is real-time communication in the form of instant messaging, that is integrated straight into your ecommerce website or mobile app. E-commerce live chat instantly connects buyers with sellers, enabling (potential) customers to initiate a live chat conversation via online text to find out more about a product or service.
There are countless benefits for integrating live chat software into your website or app: Live chat provides a more time and resource efficient way to respond to customer questions and requests. In‑app chat offers a more intimate and personalised way to communicate with (potential) customers so that you can close a deal and enhance brand loyalty. Providing timely responses enhances customer experience and ultimately boosts sales.
QuickBlox provides comprehensive SDKs and APIs to implement live chat messaging, voice and video calling, file sharing, push notifications and a host of other features, into your e-commerce website or mobile app. These engaging communication tools provide the basis for powerful online customer service solutions. Use live chat to provide direct and prompt responses to customer queries, requests, and grievances and video chat for product demos. In-app chat enables support agents to explain a product or service as well as guide a customer through a transaction.
Depending on your server configuration, our video conference calling technology can support video streaming for potentially 1000s of viewers. Chat with a QuickBlox consultant now to learn more.
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