HIPAA (Health Insurance Portability and Accountability Act of 1996) sets national standards for safeguarding protected health information (PHI). Any business that collects, stores, or transmits PHI is required to comply with HIPAA physical, technical, and administrative safeguards. Failure to do so can result in compromised patient data and hefty penalties for the involved party.
We are experienced working with the Healthcare industry and HealthTech. We provide HIPAA compliant hosting solutions configured for enhanced data privacy and in accordance with HIPAA security rules.
We understand your need for data security that’s why we deploy our software wherever you need, including in your own cloud account with a hosting provider of your choice so that sensitive PHI remains firmly in your ownership and control.
We build enterprise ready solutions. Our skilled DevOps team can provide an array of software tools, integrations, and configurations to ensure enterprise grade security and support for your HIPAA compliant solution.
The easiest way to satisfy HIPAA requirements is to partner with a HIPAA compliant communication solutions provider, like QuickBlox. We have a solid history providing enterprise solutions for healthcare.
Software can be deployed to your preferred hosting environment including Amazon Web Services, Google Cloud Platform, and Hetzner Cloud. We configure your dedicated instance so that it meets HIPAA-compliant hosting requirements. QuickBlox can also host for you in our own HIPAA compliant account.
With QuickBlox, data is encrypted in transit and at rest. We offer full encryption of user databases, files/content, and connections which means ePHI, communication history, and user data is safe and secure.
Our back-end platform can be customized to support numerous security features, e.g.
Our Enterprise Plan provides a fully managed service with dedicated maintenance and real-time monitoring. We offer a Service Level Agreement (SLA) with uptime guarantee.
We provide our healthcare customers with a BAA. By signing this agreement we demonstrate our knowledge of HIPAA compliance rules and our experience with supporting compliant healthcare communication solutions.
We offer an array of data protection tools to safeguard your instance without your data ever leaving your server
Connect patients and doctors together with HIPAA compliant audio & video calling and video conferencing, built on WebRTC and available with the QuickBlox HIPAA Enterprise Plan
Dedicated WebRTC video calling traffic relay server for video calling through firewalls, bypassing NAT, and connecting geographically dispersed users.Learn more
We offer HIPAA video conference hosting with a dedicated conference server. Enjoy high quality conference calls for multiple simultaneous users on a service server that you control.Learn more
Conference call recording functionality to save your video conferences. Enables you to store, access, and share video healthcare communications securely on your dedicated server.Learn more
We offer a HIPAA compliant virtual waiting room with tele-consultation app. Fully customizable, packed with features, and works on any device and the web.Learn more
QuickBlox provides a range of plans depending on the size of your organization and budget. All our HIPAA plans provide full data encryption and come with a Business Associates Agreement.
Suitable for smaller organizations for POCs (proof of concept) and MVP (minimal viable product) use-cases that require data encryption but have a limited budget.
Suitable for production services granting the customer complete control over their user data, customization, technical support, and SLA.
Suitable for organizations who desire optimal security, require communications to remain within their own private network, and who have their own DevOps and on-premises data center.
There are a variety of cloud hosting providers that offer HIPAA compliant environments. QuickBlox can deploy software with anyone of these and more:
Hosting with one of these cloud providers does not guarantee HIPAA compliance. You also need to ensure your application and software meet the safeguards outlined in the HIPAA security rule.
Work with a partner like QuickBlox to make sure you’re covered.
Any digital healthcare application that contains ePHI needs to be hosted on a cloud infrastructure that complies with the technical, administrative, and physical safeguards outlined by HIPAA. These safeguards are designed to protect the integrity of the data and to control who has access to this data. HIPAA compliant hosting requirements include encrypted data in transit and storage, access controls, person or entity authentication tools, and more.
Healthcare providers – referred to as the «covered entity» – must comply with HIPAA, but equally their «business associates» who come into contact with patient data when providing services to a healthcare organization are also covered by this legislation. This means any cloud service provider, CPaaS provider, or medical app developer who are in any way involved in storing, processes, or transmitting PHI, are considered a ’business associate’ and must comply with HIPAA.
Any medical data that contains individually identifiable health information about a patient (e.g. name, address, date of birth, social security number) is referred to as protected health information (PHI), or when stored electronically ePHI. There is an abundance of medical records including bills from doctors, emails, MRI scans, blood test results etc that fall under the rubric of PHI/ePHI.
The need for additional security enhancements such as database encryption and software customization for extra monitoring & intrusion detection means a higher cost for HIPAA compliant hosting. Encrypted HIPAA hosting on our shared cloud starts at $399/mo.
There are several cloud hosting providers who provide an infrastructure that can be HIPAA compliant (e.g. AWS, GCP, Azure), however, you are still responsible for configuring your software to satisfy the HIPAA security rule. Check to see if the cloud provider will sign a BAA agreement and choose a service provider like QuickBlox who can ensure a HIPAA compliant solution.
Penalties depend on the severity of the breach, whether it was intentional or not. They range from $100 to $50,000 per breach.