Engage your customers in real-time conversations. Drive conversions and sales by providing your customers with immediate support via live chat. Offering responsive customer care through real-time chat builds trust and enhances customer experience.
Our chat API is fully HIPAA compliant and we provide a Business Associate Agreement (BAA) to our customers who are required to meet HIPAA compliance.
Our chat API includes features that enable you to remove sensitive data shared by your client so that you can be sure your app is fully GDPR compliant. Furthermore, we offer secure GDPR compliant hosting options.
Save, store, and access chat history so that important conversations are never lost. QuickBlox offers a variety of secure storage options for your data and chat history.
Our chat API enables multiple chat configurations including one-to-one and both private and public group chat. Our versatile chat functionality can support a variety of use cases including private one-to-one consultations with healthcare professionals or financial advisors, collaborative team discussions among work colleagues, and public group chats in open forums.
Customize a chat service tailored for your unique needs with feature enhancements designed to improve your chat platform. You can add and customize notifications, share videos, audio files and documents of any type, and even integrate a chatbot functionality for specific tasks. Personalize your chat group with an image, name, background, and more.
Feel confident in a chat messaging service that is safe and secure. Built on an encrypted platform to prevent your valuable data from being hacked, our chat API can benefit from further security enhancements like virus scanning and intrusion detection. Furthermore, we can install our chat software directly into your own hosting environment to ensure that you retain total control over your data.
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One-to-one chat for private conversations.
Private group chat: Engage multiple users in a group chat. You can add users to an existing group chat or create a multi-user chat from scratch.
Public group chat doesn’t require an invitation so anyone can join. Supports hundreds of participants.
Enhanced security: In addition to basic security protocol, Enterprise customers can also choose to implement end-to-end encryption on top of our solution to ensure that all communication remains private and secure.
Typing indicators provide a live chat experience to those waiting for a response by letting them see when messages are being typed.
Dynamic messaging: Add meta-data to your message via embedded links and buttons and other custom objects like location.
Message history: Store and retrieve messages on the server.
Presence: Track online/offline user status. Trigger real-time updates to your own presence status to let people know when you are there.
Chat moderation includes profanity filtering and user ban to make the experience smooth for your users.
Read/Delivered Receipt lets you know when messages are delivered and read.
File Sharing: Send customers attachments including text, picture, video and audio files in real-time to boost their messaging experience.
Unread message count shows the number of unread messages in a chat.
Chatbot functionality is based on third-party integrations. By providing personalized recommendations, scheduling help, and more, chatbots offer a great user experience.
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