=
Book a Demo

All articles

Business

Features

Hosting

How-to

QuickBlox

Technology

White Paper

AI

Chatbots vs. Conversational AI
AI

Chatbots vs. Conversational AI: Which One Do You Need?

Not sure whether you need a chatbot, conversational AI, or a full AI agent? This guide cuts through the confusion — and walks you through four practical ways to build whichever you need.

Gail M. Last updated: 29 April 2026
Agentic AI
AI

Why Agentic AI Is the Future of Customer Conversations

Agentic AI is the next generation in customer service AI, which not only chats but acts. Find out how it revolutionizes business processes and why it's the future of customer interaction.

Gail M. Last updated: 29 April 2026
mobile phone screens with imagery of chatbots and AI agents
AI

How AI Chatbots and AI Agents Work: A Plain English Guide

How do AI chatbots actually understand what you're saying? And how do AI agents go further — taking action rather than just responding? This guide explains both, without the jargon.

Gail M. Last updated: 29 April 2026
AI Chatbot Integration-imagery evoking AI technology
AI

AI Chatbot Integration: A Complete Guide for Adding AI to Your Website

Learn how to integrate an AI chatbot into your website step by step — from choosing the right tools to avoiding common mistakes and improving performance.

Gail M. Last updated: 27 April 2026
partial shot of a doctor's upper body wearing a white coat, as he interacts with an AI Agent on his tablet
AI

How AI Is Transforming the Digital Front Door in Healthcare

AI is reshaping the digital front door in healthcare—moving beyond self-service to connected workflows that handle scheduling, intake, triage, and follow-up across the full patient journey.

Gail M. Last updated: 22 April 2026
A person looking at doctor on their computer screen, during their telehealth consultation, with visible icons of an AI chatbot and HIPAA compliance logo.
AI

HIPAA Compliance for AI in Telehealth: What Providers Need to Know

AI assistants in telehealth are not a compliance edge case — they are a compliance priority that most procurement processes are not yet evaluating with the rigor the risk warrants.

Nate Macleitch Last updated: 13 April 2026
chatbot development for healthcare industry
AI

A Step-by-Step Guide to Healthcare Chatbot Development

Learn how to build a healthcare chatbot step by step, covering planning, compliance, integration, and real-world deployment.

Gail M. Last updated: 10 April 2026
AI

AI Chatbots for Doctors & Hospitals: The Reality of Adoption

Discover how chatbots for hospitals are transforming care in 2025—reducing readmissions, boosting patient engagement, and helping staff focus on what matters most.

Gail M. Last updated: 9 April 2026
A telemedince chatbot looking at a screen
AI

Telemedicine Chatbots: Boosting Virtual Consultations and Patient Monitoring

How telemedicine chatbots improve virtual consultations and patient monitoring — what the evidence shows, how integration works, and HIPAA requirements.

Gail M. Last updated: 9 April 2026
medical diagnosis chatbot for hospitals
AI

Exploring the Role of AI Chatbots in Patient Triage and Diagnosis

AI is changing how patients enter the healthcare system. This blog covers how AI-assisted triage actually works, what the evidence shows, and where the boundaries of responsible deployment lie.

Gail M. Last updated: 9 April 2026
A doctor with a patient, a doctor appearing on a video consultation screen, a automated intake form visible
AI

How AI Is Powering Workflow Automation in Healthcare and Telehealth

Most healthcare AI deployments automate existing workflows rather than redesigning them. Here's what changes when you get the approach right — and what the evidence shows at each stage.

Gail M. Last updated: 7 April 2026
An Agentic AI agent assisting a doctor
AI

Agentic AI in Healthcare: Moving from Pilot to Production

61% of healthcare leaders have committed budgets to agentic AI. Only 3% have live deployments. Here's what the organizations closing that gap consistently got right before go-live.

Nate Macleitch Last updated: 6 April 2026

Subscribe for news

Get the latest posts and read anywhere.

Ready to get started?