Author Bio

Gail MacLeitch, PhD, is a Content Writer and Marketing Manager at QuickBlox with more than eight years of content-writing experience. She previously worked as an academic in the field of history and also completed ten years of training in psychotherapy.

Her psychotherapy background informs her interest in how AI and digital tools are being used in healthcare, particularly in mental health support, patient engagement, telehealth, and secure patient communication. She also writes about HIPAA compliance, data privacy, chat and video technologies, and emerging developments in conversational AI.

Working closely with the QuickBlox product and development teams, Gail translates complex technical subjects into clear, accessible content and reports on new products and industry trends. She also publishes articles on Hackernoon.