=
Book a Demo

All articles

Business

Features

Hosting

How-to

QuickBlox

Technology

White Paper

AI

Chatbots vs. Conversational AI
AI

Chatbots vs. Conversational AI: Which One Do You Need?

Not sure whether you need a chatbot, conversational AI, or a full AI agent? This guide cuts through the confusion — and walks you through four practical ways to build whichever you need.

Gail M. Last updated: 29 April 2026
Agentic AI
AI

Why Agentic AI Is the Future of Customer Conversations

Agentic AI is the next generation in customer service AI, which not only chats but acts. Find out how it revolutionizes business processes and why it's the future of customer interaction.

Gail M. Last updated: 29 April 2026
mobile phone screens with imagery of chatbots and AI agents
AI

How AI Chatbots and AI Agents Work: A Plain English Guide

How do AI chatbots actually understand what you're saying? And how do AI agents go further — taking action rather than just responding? This guide explains both, without the jargon.

Gail M. Last updated: 29 April 2026
AI Chatbot Integration-imagery evoking AI technology
AI

AI Chatbot Integration: A Complete Guide for Adding AI to Your Website

Learn how to integrate an AI chatbot into your website step by step — from choosing the right tools to avoiding common mistakes and improving performance.

Gail M. Last updated: 27 April 2026
partial shot of a doctor's upper body wearing a white coat, as he interacts with an AI Agent on his tablet
AI

How AI Is Transforming the Digital Front Door in Healthcare

AI is reshaping the digital front door in healthcare—moving beyond self-service to connected workflows that handle scheduling, intake, triage, and follow-up across the full patient journey.

Gail M. Last updated: 22 April 2026
A person looking at doctor on their computer screen, during their telehealth consultation, with visible icons of an AI chatbot and HIPAA compliance logo.
AI

HIPAA Compliance for AI in Telehealth: What Providers Need to Know

AI assistants in telehealth are not a compliance edge case — they are a compliance priority that most procurement processes are not yet evaluating with the rigor the risk warrants.

Nate Macleitch Last updated: 13 April 2026
AI

AI Chatbots for Doctors & Hospitals: The Reality of Adoption

Doctors are already using AI chatbots. Hospitals are still figuring out how. This blog covers the reality of adoption — where it's working, where the risks are, and what good deployment looks like.

Gail M. Last updated: 9 April 2026
medical diagnosis chatbot for hospitals
AI

Exploring the Role of AI Chatbots in Patient Triage and Diagnosis

AI is changing how patients enter the healthcare system. This blog covers how AI-assisted triage actually works, what the evidence shows, and where the boundaries of responsible deployment lie.

Gail M. Last updated: 9 April 2026
An Agentic AI agent assisting a doctor
AI

Agentic AI in Healthcare: Moving from Pilot to Production

61% of healthcare leaders have committed budgets to agentic AI. Only 3% have live deployments. Here's what the organizations closing that gap consistently got right before go-live.

Nate Macleitch Last updated: 6 April 2026
abstract technology imagery with title of blog superimposed on top -"Healthcare Chatbot Trends 2026
AI

Healthcare Chatbot Trends 2026: Market Shifts and What’s Next

The healthcare chatbot market is growing fast — but deployment is uneven. Here's where clinical adoption is actually happening in 2026, what's holding it back, and where the technology is heading ne

Gail M. Last updated: 3 April 2026
icon of an AI healthcare chatbot on one side, and a silver healthcare robot carrying a medical case on the other
AI

Will AI Replace Medical Assistants? What Healthcare AI Tells Us

AI isn't replacing medical assistants — it's changing what they do. Four stages of healthcare AI evolution make the redistribution vs replacement distinction clearer than any vendor demo will.

Gail M. Last updated: 2 April 2026
A healthcare professional looking at computer screens, using AI medical assistant to complete work.
AI

The Business Case for AI Medical Assistants: ROI and Clinical Outcomes

The business case for AI medical assistants is strongest where the evidence is most consistent. Here's what ambient documentation, patient intake, and clinical outcomes data actually show about ROI.

Gail M. Last updated: 1 April 2026

Subscribe for news

Get the latest posts and read anywhere.

Ready to get started?