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Add chat and video calling using QuickBlox chat API and SDK

Build Your Own Messenger With Real-Time Chat & Video APIs

Add instant messaging and online video chat to any Android, iOS, or Web application, with ease and flexibility. In-app chat and calling APIs and SDKs, trusted globally by developers, startups, and enterprises.

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Launch quickly and convert more prospects with real‑time Chat, Audio, and Video communication

If you own a product, you know exactly how drawn-out and exorbitant it can be to build to build real-time communication features from scratch. Quickblox can help you design, create, and enter the market at a much faster rate with APIs and SDKs that shortcut product and engineering delivery. Convert your ideas into a successful product with us and watch the engagement rate rise, while you build a loyal user base.

Over 30,000 software developers and organizations worldwide are using QuickBlox messaging API.

200+

enterprise instances

22K+

applications

75M+

chats per day

2.5B+

requests per month

Wherever you are in your product journey, we have chat, voice, and video APIs ready to build new features into your app

Why QuickBlox?

Quickblox APIs are equipped to support mobile applications and websites at different stages, be it a fresh product idea, an MVP, early stage startup or a scaling enterprise. Our documentation and developer support are highly efficient to make your dream product a reality.

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Chat API and Feature-Rich SDKs

Our versatile software is designed for multi‑platform use including iOS, Android, and the Web.

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SDKs and Code Samples:

Cross-platform kits and sample apps for easy and quick integration of chat.

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Restful API:

Enable real-time communication via the server.

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UI Kits:

Customize everything as you want with our ready UI Kits.

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Q-Consultation:

White‑label solution for teleconsultation and similar use cases.

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Fully Customizable White Label Solutions

Customizable UI Kits to speed up your design workflow and build a product of your vision as well as a ready white‑label solution for virtual rooms and video calling use cases.

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Cloud & Dedicated Infrastructure

Host your apps wherever you want - opt for a dedicated fully managed server or on‑premises infrastructure. Pick a cloud provider that’s best as per your business goals.

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On-Premise:

Deployed and managed on your own physical server.

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Docs:

Integrating QuickBlox across multiple platforms.

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Support:

Quickblox support is a click away.

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Rich Documentation & Constant Support

Get easy step by step guidance to build a powerful chat/messaging/communication app. Easily integrate new features using our documentation and developer support.

Do you need additional security, compliance, and support for the long-term ?

We have a more scalable and flexible solution for you, customized to your unique business/app requirements.

Insanely powerful in-app chat solutions- for every industry

  • Healthcare

    Provide better care for your patients and teams using feature-rich HIPAA‑compliant chat solutions. Integrate powerful telemedicine communication tools into your existing platform.

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  • Finance & Banking

    Secure communication solutions for the financial and banking industry to support your clients. Easily integrated with your banking APIs with full customization available.

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  • Marketplaces & E-commerce

    Integrate chat and calling into your e‑commerce marketplace platform to connect with customers using chat, audio, and video calling features.

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  • Education & Coaching

    Add communication functions to connect teachers with students, coaches with players, and trainers with clients. Appropriate for any remote learning application.

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Trusted by Developers & Product Owners

Explore Documentation

Familiarize yourself with our chat and calling APIs. Use our platform SDKs and code samples to learn more about the software and integration process.

Start For FREE. Customize Everything. Build Your Dream Online Platform.

Our real-time chat and messaging solutions scale as your business grows, and can be customized to create 100% custom in-app messaging.

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Recent trends in data protection and what they mean for your messenger app

Anna S.
21 Jun 2022
data protection trends

With an increasing amount of data, both personal and corporate, being stored and processed digitally, its security and protection become a focal point for businesses, organizations, and private persons. Data security concerns everyone, which is sadly proven by multiple massive leaks that made the headlines in recent years.

Therefore, data protection is one of the major challenges for any business handling user information. Messaging services processing large volumes of user data are also subject to data privacy and security requirements and seek to implement the most advanced protection measures.

Global data privacy trends indicate that the attention to it is going to intensify and the punishment for violations may be even more severe than today. Let’s see the impact these trends may have on messenger apps and services.

Strengthening of data protection regulations

Data privacy and security has been regulated at both national and international levels for quite some time. The European Union introduced the GDPR (General Data Protection Regulation) to ensure data privacy for EU residents. Individual countries have various general or industry-specific data protection laws and rules, too. For example, the HIPAA (Health Insurance Portability and Accountability Act) sets the requirements for health-related information in the USA.

However, the situation is changing fast, and the trend is toward the increase of data privacy regulations. The introduction of GDPR caused many countries to adopt similar laws to ensure the same levels of information security. Multiple similar moves are expected in the future. In fact, 65% of the global personal data is expected to be covered by some sort of regulation by 2023.

New Standard Contractual Clauses

The GDPR prescribes Standard Contractual Clauses (SCC) regulating data transfer between the EU and counties outside it. As of September 27, 2021, all data processing contracts must be concluded using new SCCs regulating the transfer of personal data to third countries. The new SCCs require that contractors ensure that third parties also sign them to guarantee that the rights of EU users are protected.

US states passing data protection laws

Individual US states adopt legislation protecting personal data. A number of states have already passed laws regulating data privacy, which may start a much wider adoption of similar acts in other states.

Data protection regulations in the Middle East

In 2021, two significant Middle East players, Saudi Arabia and United Arab Emirates, adopted their first data protection regulations. In Saudi Arabia, the new law requires data controller registration, limits data transfer outside the country, and establishes consent as the legal basis for data processing.
A similar law setting requirements to data controllers and processors was implemented in the UAE.

Third-party risk management

Working with third-party vendors can present serious security concerns. In fact, more than a half of businesses had a data breach caused by third parties. As a result, confidential information was compromised. Therefore, anyone processing and handling data should be careful in selecting their service providers to ensure sufficient data protection.

In messaging, there may be multiple cases when third-party services become necessary. A messaging app can integrate with payment gateways, email clients, social media, and so on. To ensure protection of personal data, messaging solutions must comply with the regulations governing data processing by third parties.

At the same time, businesses providing communication services must take their own measures to reduce third-party risk, such as:

  • Assess service vendors for compliance with the industry standards of data security and privacy.
  • Enter into the required contract with third-party vendors to ensure regulatory compliance.
  • Conduct regular audits of both own and third-party infrastructure and policies.

Data-Protection-as-a-Service

With data security quickly turning into a core feature of any software product, the market developed a new sector, which renders data protection as a service to other businesses. The size of this market grows quickly and is expected to reach more than $170 billion by 2030.

DPaaS providers take care of the main functions protecting data:

  • Backup creating copies of essential data and storing them securely. Such copies allow restoring data after a disaster.
  • Disaster recovery allowing businesses to restore not only the data but also the infrastructure and to return to normal business operation within the shortest time.
  • Storage hosting copies of the most critical data files in a secure location accessible from multiple devices.

Businesses use the services of DPaaS vendors to ensure both the security of the data they process and manage and the compliance with the applicable regulations.

Transparency in data protection

Transparency is one of the requirements of GDPR demanding that users understand how their personal data is being processed. The regulations specify that businesses must communicate their data management policies in a clear and accessible manner.

Transparency builds trust, which is one of the key factors of customer loyalty. 40% of customers abandoned their favorite brands when they could no longer trust them. Therefore, businesses seek to make their data processing rules and policies clear and transparent to ensure both the regulatory compliance and customers’ trust and loyalty.

Takeaways for messaging apps

Messaging services are but a small group within a large number of businesses that handle and process personal data. As such, they are subject to all the applicable regulations and must follow their updates closely to remain compliant always. Recent events, such as WhatsApp’s fine for GDPR violation, show that neglecting compliance can get you in major trouble.

The same concerns third-party integrations which require careful assessment and evaluation. In addition, businesses that engage messaging services as third-party vendors must also ensure that the messenger they choose has taken all the required security measures.

Find out more about: 10 Most Secure Messaging Apps -Chat App Features & Detailed Comparison

A good practice may be to integrate a messenger solution that can guarantee the required regulatory compliance as well as provide the necessary data protection services, such as backup, disaster recovery, and secure storage. This way, there is no need to engage an additional DPaaS provider.

To sum it up, data protection and security is a matter of concern for users, businesses, and government authorities. Implementing strong and reliable security measures may seem a challenging task. However, when done right, proper data protection will pay you back in positive business reputation, customer trust and loyalty and, ultimately, higher revenues.

Want to find our more about secure messaging solutions? Chat with us at QuickBlox.

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