Customer Support App • QuickBlox

Why choose white label software for your customer support & CRM?

Q-Consultation offers a unique opportunity to create your very own AI-enhanced customer care application. Our solution enables customer support agents to provide live chat support , hold multiple customers in a virtual queue, and rely on an in-app knowledge bot to provide them with 24/7 assistance.

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How does adding AI in customer support enhance your platform?

AI-Powered Rapid Response

Elevate your customer care solution with AI-driven rapid response capabilities, ensuring your agents can provide quick and accurate answers, significantly reducing response times and improving overall operational efficiency.
Language Barrier Breakthrough

Leverage AI translation functionalities to seamlessly bridge language gaps in customer interactions. Ensure smooth communication by effortlessly translating foreign language messages, creating a more inclusive and accessible support experience.
Effortless Tone Adjustments

Empower your support agents with AI-driven rephrasing tools, allowing them to easily adjust the tone of messages with a single click. Maintain consistency in brand communication and meet customer expectations effortlessly.
AI Customer Support Chatbot

Integrate an intelligent in-app support assistant into your customer care solution. This SmartChat Assistant, trained on local knowledge, becomes an invaluable co-pilot for agents, providing real-time insights and enhancing the overall support process.

Why Q-Consultation offers the best AI based customer support software

Quick Implementation

Our ready solution means you can be up and running in no time at all.

Secure

Robust security measures protect your business data and ensure the privacy of your communications.

Versatile

Suitable for numerous use cases, Q-Consultation is a valuable addition to your business communication toolkit.

Cutting Edge Technology

Set your business apart from competitors by providing a modern customer support experience.

Cost Efficient

Save time and resources with our pre-built software that requires minimal coding.

Customizable

Create a customer care communication app that meets your specific needs.

Pricing

We provide adaptable pricing solutions tailored to meet your specific needs. From free open source code for you to trial to a comprehensive managed plan, we have a pricing option designed to suit you.

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Open Source Q‑Consultation Lite
As‑a‑Service Q‑Consultation Premium

Free tier
Paid tier
Enterprise tier

Cost
Free
Free
Monthly subscription starting at $299

Features
Standard
Standard
Premium features:
- - Scheduling module
- - Webhooks
- - Single & multi‑tenant architecture
- - Support

Hosting
QuickBlox Shared Cloud
QuickBlox Shared Cloud
On your own dedicated cloud

Support
None
None
24/7 fully‑managed service with SLA for App and backend

Updates
Ltd
Ltd
Yes

HIPAA Compliant
No
Yes, with HIPAA Paid tier
Yes, with HIPAA Enterprise tier

How does our AI powered customer support software empower agents and enhance customer satisfaction?

Live Chat
Instant messaging makes it easy for customers to connect with your support team in real time. Quick responses and seamless interactions are at the heart of effective customer care.
Virtual Waiting Rooms
Manage multiple customers simultaneously by assigning them to distinct waiting rooms. This feature ensures efficient and organized support services, reducing customer wait times.
Private Conversations
Support agents can engage in private conversations with customers, enhancing the quality of interactions and providing personalized assistance.
- Provide a personalized & engaging communication experience with face-to-face video calls and real-time instant messaging.
AI Smartchat Assistant

AI virtual assistants that can support agents in real-time, providing relevant information and responses to customer queries. It takes your customer care to the next level, ensuring a smoother experience for your customers.
Video Calling or Chat Only

Businesses can choose between a chat-only version of Q-Consultation for simplified communication, or opt for the addition of video-calling functionality.