Taras Filatov

Service restored

Posted by Taras Filatov on November 25, 2016

As of now the Shared cluster issues have been fixed and the system is mainly back to normal, including group chats functionality.

Only issue remaining is group chats will not automatically initiate push notification alerts to offline users. This is due to a change in architecture which we had to urgently implement.

Please bear with us until we restore this functionality.

Enterprise users were not affected by these issues.

We apologise for the inconveniences caused to the user of our shared plans, over years we have kept our uptime for all user tiers over 99.5% and this is a first time we experienced service failure for a prolonged period of time. We are committed to improving the stability of the service going forward.

Anton Dyachenko

Shared instance performance issue

Posted by Anton Dyachenko on November 24, 2016

Hi Shared instance account owners,

Unfortunately, QuickBlox Shared cluster (including Free, Advanced and PRO, but excluding Enterprise/Dedicated customers)

is experiencing issues due to high load and chain reaction with all customers trying to reconnect which causes further failures.


Tech Ops team has mitigated this partially by adding more instances and upgrading the infrastructure,

but some issues with Group Chats connectivity still persist and team works to completely resolve this.


Thanks for your understanding.

QuickBlox team

Taras Filatov

Cordova (PhoneGap) and Ionic chat & video calls integration improvements

Posted by Taras Filatov on November 11, 2016

Good news everyone – we’re having some really good updates to both JavaScript SDK and Cordova (Phonegap) / Ionic integrations in response to numerous requests (and complaints) from our users. Now those have been addressed.


Specifically on Cordova Igor our CTO has prepared an integration guide on adding WebRTC video calling into your cross-platform applications in addition to already existing Chat (XMPP) Cordova code sample that explains how to build text messaging.

Our team has fixed a number of issues reported by Cordova (Phonegap) and Ionic users over last few months including things like problems with chat screen scrolling on Android. We are aware that there still might be some glitches such as lags in video calling, at the same time all known issues with Chat (text messaging) have been fixed over last 2 weeks. So please check out the latest version here and let us know if you need any help and whether you had a smooth and successful integration.

Igor Khomenko

Javascript SDK 2.4 with Video Chat (WebRTC) stream recording (beta)

Posted by Igor Khomenko on November 11, 2016

Hi everybody,
We are happy to inform that we’ve made a release of the QuickBlox Javascript SDK 2.4.0!

The main feature in this release is an ability to record video stream (webcam and audio) in video chat. You can simply record you stream or stream of your opponents and the save it to some file and then store on the server.

We have prepared a guide how to work with Recorder API  –

Also, Video Chat code sample is updated.

Other features in this release:

  • Chat Stream Management. This feature defines an approach for ensuring that message was delivered to server (aka ‘sent’ status).
  • New build tool (Gulp instead of Grunt).
  • Removed unminified (quickblox.js) version of library. Uses source maps (npm run develop) for debugging.

Read full changelog: