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Chat

Customer Service needs Live Chat

Why your Customer Service needs Live Chat

Live chat customer support enables customers and support representatives to engage with each other in real-time thereby enhancing customer satisfaction and business success.

Gail M. Last updated: 22 August 2022

In-App chat for customer facing businesses

Why Customer Facing Businesses Need In-App Chat

Live chat is quickly becoming the most popular communication channel for customers. If you are in a customer-oriented business, find out about the main features you need for your chat service.

Anna S. Last updated: 10 June 2022

Build or Buy: A detailed analysis of building an in-app chat from scratch vs. buying an API/SDK to get one.

Build or Buy – Building In-App Chat From Scratch Vs Buying a Chat API & SDK

Build vs Buy - What's Better for In-App Chat ? Crucial factors that most founders, CTOs, Product Owners consider while making a decision.

Shalini Pathak Last updated: 27 May 2022

Live Chat for HR software

The Benefits of Chat for Recruitment and HR Software

Find out how chat applications for HR Hiring provides substantial benefits, increasing your chances of engaging and hiring desired candidates.

Anna S. Last updated: 21 April 2022

is telegram safe?

Is Telegram Secure? What it takes to build a secure messaging app

Despite its popularity, Telegram may not meet the requirements of highly regulated industries handling sensitive information. Use QuickBlox API & SDKs instead to build secure instant messaging.

Anna S. Last updated: 6 January 2022

5 benefits of adding in-app chat to marketplaces.

5 benefits of adding in-app chat to marketplaces

In-app chat offers a quick and convenient way for parties to communicate in online marketplaces. Here are 5 reasons you might want to add in-app chat.

Anna S. Last updated: 10 December 2021

chat application use case diagram

Top 10 use cases for in-app chat & messaging for businesses

An in-app chat enhances the user experience tremendously, and implementing the QuickBlox solution will help you integrate live chat in your app quickly and easily.

Anna S. Last updated: 16 April 2021

Online chatting for communities

Chats in online communities: a logical step for better user engagement

Sooner or later, however, active users tend to find some privacy and create groups by interests and predilections.To avoid this, communities should introduce their own real-time chatting solutions.

Kirill Tolmachev Last updated: 9 April 2019

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