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AI AI Agents & Chatbots Chat chatbots Live Chat Push Notifications Video Calling Video Conferencing Video Streaming Voice Calling

Illustration of a message moving between two phones through a messaging service, showing an offline interruption and reconnection.

Real-Time Messaging API: What Happens After You Press Send?

What happens after someone presses Send? Explore the delivery, offline recovery, conversation state, and application responsibilities behind a real-time messaging API.

Hitesh Garg Last updated: 25 September 2026

Illustration comparing an in-house chat build with a managed Chat API, both connected to an in-app messaging interface.

Build or Buy Chat: Should You Build In-House or Use a Chat API?

Should you build in-app chat yourself or integrate a Chat API? This guide compares the infrastructure you would own, the work an SDK can remove, and the costs on both sides.

Hitesh Garg Last updated: 25 September 2026

Patient using secure messaging on his phone while a doctor reviews messages, with icons representing security, routing, handoff, and resolution.

Secure Patient Messaging: How to Implement Better Workflows

Follow one patient message through routing, clinical review, secure handoff, documentation, and closure—and learn how to build safer, accountable workflows.

Gail M. Last updated: 21 September 2026

Doctor and patient speaking through a video consultation displayed on a desktop computer.

Evaluating a HIPAA Compliant Video API for Healthcare Apps

Learn how to evaluate a HIPAA-compliant video API across BAA coverage, clinical video quality, network performance, EHR integration, SDK support, customization, scalability, and cost.

Gail M. Last updated: 7 September 2026

Multi-participant telehealth video call with doctors, a patient, caregiver and interpreter

When Does a Telehealth Video Call Need Multiple Participants?

A telehealth video call isn't always one patient and one provider. Explore five scenarios where caregivers, interpreters, specialists and care teams need to join the same virtual visit.

Gail M. Last updated: 10 August 2026

Illustration of a mobile chat application alongside a decision between building chat in-house and using a Chat API, representing communication infrastructure for web and mobile apps.

Should You Build Chat In-House or Use a Chat API?

Building chat involves far more than messages and attachments. Discover the hidden infrastructure, maintenance, and scaling costs—and when using a Chat API makes more sense.

Hitesh Garg Last updated: 26 June 2026

choosing the right white label video consultation platform

Choosing the Right White Label Video Consultation Platform

Not every platform decision carries the same weight. Learn how to evaluate white-label video consultation platforms by prioritizing the choices that are hardest to change after launch.

Gail M. Last updated: 25 June 2026

Illustration of a cross-platform chat application showing synchronized messaging across mobile phones and a web app, representing a Chat API for mobile and web apps.

Chat API for Mobile and Web Apps: The Cross-Platform Messaging Challenge

Cross-platform messaging sounds simple until users switch devices, lose connectivity, or rely on push notifications. Learn what developers should verify before choosing a chat API.

Hitesh Garg Last updated: 19 June 2026

image of a digital screen with the letters API clearly visible and the title of the blog Best Chat API for Your App" next to the image

Best Chat API for Your App: What the Feature List Doesn’t Tell You

Every Chat API offers messaging features. The real differences appear in SDK quality, pricing, scalability, compliance, and developer experience.

Hitesh Garg Last updated: 18 June 2026

Secure messaging SDK illustration showing a business workspace, chat application interface, and cybersecurity shield icons.

Secure Messaging SDK: What Businesses Need to Get Right

Security isn't a feature you add to messaging later. Learn how to evaluate secure messaging SDKs, from encryption and IAM to audit logging, compliance, and data residency.

Hitesh Garg Last updated: 16 June 2026

People watching a video call on one side of the image and the title of blog, "Choosing a Video Call API," on the other side.

Choosing a Video Call API: What Developers Discover in Production

Choosing a video call API involves more than features and pricing. Learn how experienced teams evaluate reliability, compliance, platform support, and long-term risk.

Hitesh Garg Last updated: 15 June 2026

labptop screen showing code for a Chat SDK, along with the title of the blog "Choosing the Right Chat SDK"

Choosing the Right Chat SDK in 2026: What Developers Need to Know

Choosing a chat SDK goes beyond features and pricing. Learn what developers should evaluate in 2026, from AI and compliance to scalability and support.

Hitesh Garg Last updated: 15 June 2026

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