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Knowledge Center

Structured answers to the questions that come up most when evaluating, building, or deploying AI-powered communication technology — with particular depth in healthcare and telehealth.

HIPAA Compliance
Reviewed Apr 1, 2026

What Are HIPAA Technical Safeguards?

  HIPAA Technical Safeguards — defined under the HIPAA Security Rule (45 CFR §164.312) — require healthcare systems to implement four categories of security controls…

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HIPAA Compliance
Reviewed Apr 1, 2026

What Is a Business Associate Agreement (BAA)?

  A Business Associate Agreement (BAA) is a legally required contract under HIPAA between a covered entity — such as a hospital or healthcare provider…

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HIPAA Compliance
Reviewed May 5, 2026

What Makes a Telehealth Platform HIPAA Compliant?

A telehealth platform is considered HIPAA compliant when it is designed to implement the administrative, physical, and technical safeguards required under the HIPAA Security Rule…

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HIPAA Compliance
Reviewed Apr 1, 2026

What Is HIPAA Compliance?

HIPAA compliance refers to the legal and operational requirements organizations must meet when handling protected health information (PHI) under the Health Insurance Portability and Accountability…

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