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Knowledge Center

Structured answers to the questions that come up most when evaluating, building, or deploying AI-powered communication technology — with particular depth in healthcare and telehealth.

Communication Infrastructure
Reviewed Jun 12, 2026

What Is Real-Time Communication Infrastructure

  Real-time communication infrastructure— often abbreviated as RTC infrastructure —  is the backend layer that makes live messaging, voice, and video possible inside applications —…

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Communication Infrastructure
Reviewed Jun 12, 2026

What Is a Video SDK?

  A video SDK is a set of pre-built libraries, APIs, and tools that lets your development team embed real-time video and audio communication directly…

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Communication Infrastructure
Reviewed Jun 12, 2026

What Is a Chat API?

  A chat API is a set of endpoints that lets your application send, receive, store, and manage messages in real time — without building…

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Communication Infrastructure
Reviewed Jun 12, 2026

Communication APIs and SDKs: What Developers Need to Know

  Communication APIs and SDKs are the infrastructure layer that makes real-time messaging, voice, and video possible inside your own application — without building the…

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