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Reviewed Jun 23, 2026

What Is Conversational AI?

  Conversational AI is a software capability that enables natural-language interaction — understanding what a user means, maintaining context across exchanges, and generating a response…

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Reviewed May 14, 2026

AI Agent vs Chatbot vs Conversational AI: What’s the Difference?

  Chatbots, conversational AI, and AI agents are three distinct technologies that are routinely used as synonyms in vendor marketing and procurement conversations. A chatbot…

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Reviewed May 21, 2026

What Is an AI Agent?

  An AI agent is a software system that perceives its environment, reasons about a goal, and takes actions autonomously to achieve it — without…

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