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Security & Compliance at QuickBlox

Secure communication infrastructure, with the controls and deployment options your organization needs.

QuickBlox helps organizations build chat, video, and AI-powered communication into their applications. Our security program, independent SOC 2 Type II audit, and deployment options support teams with demanding privacy, security, and compliance requirements.

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SOC 2 Type II report available

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HIPAA-supporting deployments and BAA available

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GDPR data processing support

Security and compliance assurance

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SOC 2 Type II

QuickBlox undergoes an independent SOC 2 Type II audit. Organizations reviewing our security practices can request the report to see the scope and results of the assessment.

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HIPAA and healthcare

QuickBlox supports healthcare applications handling protected health information through qualifying HIPAA deployments. A Business Associate Agreement (BAA) is available for eligible customers. Your deployment and application configuration should be reviewed against your organization’s requirements.

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GDPR and data protection

QuickBlox supports customers addressing GDPR data protection requirements through contractual arrangements and appropriate technical and deployment options. Contact us to discuss data processing terms and the location and handling of data for your proposed deployment.

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How we protect customer data

QuickBlox combines technical safeguards with security processes across the platform. The details depend on the service and deployment selected.

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Encryption

Data is protected in transit and at rest. We can provide technical details relevant to your product and hosting configuration during a security review.

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Access and application controls

QuickBlox provides authentication and access controls that help customers manage how their applications connect to communication services and who can access data.

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Ongoing security practices

Our security program includes processes for managing vulnerabilities, reviewing risks, and responding to security incidents. Further information is available to customers conducting a security assessment.

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High availability and disaster recovery

Availability is part of a secure communications service. QuickBlox plans for service continuity and recovery, with arrangements that depend on the product and deployment model. Our team can discuss the applicable availability commitments, backup and recovery approach, and business continuity information during your review.

Deployment and data control

Choose the environment that fits your requirements

Hosting requirements vary by organization. QuickBlox offers managed cloud and enterprise deployment options so teams can discuss infrastructure control, isolation, and data location as part of their architecture review.

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Shared Cloud

QuickBlox-hosted and managed

Enterprise

Customer-Owned Cloud

Deploy within your own cloud environment

Enterprise

On-Premises

Full on-premises deployment

See QuickBlox hosting option

Need more for your security review?

Enterprise customers can request our SOC 2 report, penetration test summary, or a completed security questionnaire.

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