=

Patient Engagement Platform for Connected Healthcare Experiences

Engage patients before, during, and after care and keep them connected between visits.

Create seamless digital patient engagement experiences across scheduling, intake, communication, virtual care, and follow-up with secure communication, AI-powered workflows, and human support.

patient engagement platform image
Secure infrastructure image

HIPAA-ready

Secure infrastructure image

AI-powered

Secure infrastructure image

White-label options

Secure infrastructure image

Flexible deployment

Connect the Entire Patient Journey

Give patients easier ways to access information, communicate with care teams, and stay engaged throughout their care.

number 1 image number 2 image number 3 image number 4 image
Before Care image

Before Care

Support patient questions, scheduling, reminders, digital intake, and preparation before an appointment.

During Care image

During Care

Connect patients and providers through secure messaging, video consultations, file sharing, and real-time communication.

After Care image

After Care

Deliver care instructions, follow-up communication, check-ins, summaries, and ongoing support.

Between Visits image

Between Visits

Keep patients connected through asynchronous messaging, proactive outreach, care navigation, AI assistance, and access to staff when needed.

Give Patients More Ways to Connect

Modern patient engagement software brings communication and digital workflows together so patients can connect with the right information, service, or person at the right time.

Secure Messaging image

Secure Messaging

Give patients an easy way to ask questions and stay connected with providers and care teams.

Virtual Care image

Virtual Care

Move seamlessly from digital engagement into secure video consultations.

Digital Intake image

Digital Intake

Collect patient information before care through forms and conversational workflows.

Scheduling image

Scheduling & Reminders

Make it easier for patients to book, prepare for, and attend appointments.

AI Assistance image

AI Assistance

Provide immediate answers and guide patients through routine interactions and workflows.

Human Support image

Human Support

Escalate conversations when administrative or clinical staff need to step in.

File & Image Sharing image

File & Image Sharing

Enable patients and care teams to securely exchange documents, images, and other information.

Connected Workflows image

Connected Workflows

Integrate patient interactions with EHRs, CRMs, scheduling systems, and other healthcare applications.

Bring AI Into the Patient Experience

Use healthcare AI agents to support patients throughout their care journey while keeping your team in control.

Bring AI Agent image
Answer Routine Questions image

Answer Routine Questions

Provide immediate answers to common patient questions using approved organizational content.

Guide Patient Workflows image

Guide Patient Workflows

Provide immediate answers to common patient questions using approved organizational content.

Automate Patient Outreach image

Automate Patient Outreach

Support reminders, check-ins, follow-up, and other repetitive patient interactions.

Connect AI With Human Care image

Connect AI With Human Care

Define when an AI interaction should be handed to staff and preserve the conversation context.

Explore Healthcare AI Agents

Extend Patient Engagement Into Virtual Care

When a patient needs to speak with a provider, move from digital engagement into a secure virtual consultation.

Q-Consultation provides a ready-made option for organizations that want to combine patient communication, digital intake, video consultations, and AI-assisted workflows in a customizable healthcare solution.

01

Patient engagement

02

Intake

03

Virtual consultation

04

Follow-up

Explore Q-Consultation
Q-Consultation image

Build It or Start With a Ready-Made Solution

Choose the approach that fits your product, workflows, and existing technology.

Build patient image
Build patient ico

Build Patient Engagement Into Your Application

Use QuickBlox APIs, SDKs, and communication infrastructure to add secure messaging, video, AI, and real-time patient interactions to an existing healthcare application or platform.

Explore Healthcare Solutions →
Start Q-Consultation image
Start Q-Consultation ico

Start With Q-Consultation

Launch a customizable patient-facing solution with video consultations, secure chat, digital intake, workflows, and AI capabilities already built in.

Explore Q-Consultation →

Make the Patient Experience Your Own

Keep your organization — not a third-party software brand — at the center of the patient relationship with a customizable white-label healthcare experience.

Brand ico

Your Brand

Customize the patient-facing experience with your organization’s branding.

Workflows ico

Your Workflows

Configure digital patient journeys around the way your organization delivers care.

Integrations ico

Your Integrations

Connect patient engagement workflows with existing healthcare systems and applications.

Deployment ico

Your Deployment

Choose an architecture and hosting model that fits your organization’s requirements.

Built for more than patient chat.

Hospitals & Health Systems

Connect digital patient interactions across services, departments, and stages of care.

Hospitals image

Clinics & Medical Practices

Reduce repetitive administrative interactions while giving patients convenient ways to connect with their care team.

Clinics image

Digital Health & Telehealth Providers

Combine patient communication, virtual care, AI, and workflows within digital healthcare experiences.

Digital image

Healthcare Technology Companies

Add patient engagement capabilities to existing applications without building the underlying communication infrastructure from scratch.

Healthcare image

Why QuickBlox for Patient Engagement?

Engage Across the Care Journey

Support digital interactions before, during, and after care rather than limiting engagement to a single appointment or channel.

Combine AI With Human Support

Automate routine interactions while giving staff a clear path to take over when needed.

Build or Deploy

Use APIs and SDKs to create your own patient experience or start with a ready-made QuickBlox healthcare solution.

Connect Communication and Virtual Care

Bring messaging, video, patient workflows, and AI into a connected healthcare experience.

Keep Your Brand at the Center

Create patient-facing experiences around your own brand, workflows, and existing technology.

Healthcare-Ready ico

Healthcare-Ready Security & Deployment

Protect patient interactions with encryption, HIPAA-ready deployment options, flexible hosting, and enterprise security controls.

Explore HIPAA-Compliant Hosting

Build a More Connected
Patient Journey

Make it easier for patients to communicate, access care, and stay engaged throughout their healthcare experience. Bring secure communication, AI, virtual care, and digital workflows together with QuickBlox.

Frequently Asked Questions

What is a patient engagement platform?

A patient engagement platform is software that helps healthcare organizations connect with patients across the care journey. It can support capabilities such as patient communication, scheduling, digital intake, virtual care, automated outreach, and follow-up.

What Is Patient Engagement Software? →

What is the difference between a patient engagement platform and patient engagement software?

The terms are often used interchangeably. Both generally describe technology that helps healthcare organizations manage digital interactions with patients across different stages of care. A platform may emphasize multiple connected capabilities or integrations, while patient engagement software can refer more broadly to technology serving the same purpose.

What patient engagement capabilities does QuickBlox provide?

QuickBlox supports secure messaging and video, digital intake and workflows, AI-powered patient interactions, human handoff, file sharing, integrations, and customizable patient-facing healthcare experiences.

Can QuickBlox add patient engagement to an existing healthcare application?

Yes. QuickBlox APIs and SDKs can be used to add communication and patient engagement capabilities to existing healthcare applications and platforms.

Does QuickBlox offer a ready-made patient engagement solution?

QuickBlox offers Q-Consultation, a customizable healthcare solution that combines secure chat, video consultations, digital intake, patient workflows, and AI capabilities.

Can AI be used for patient engagement?

Yes. Healthcare AI agents can support patient engagement through tasks such as answering common questions, digital intake, scheduling, triage, routing, and follow-up, with escalation to staff when human involvement is needed.

Can the patient experience be white-labeled?

Yes. QuickBlox supports customizable and white-label healthcare experiences, allowing organizations to deliver patient-facing communication and virtual care under their own brand.

Does QuickBlox support HIPAA-ready patient engagement?

Yes. QuickBlox supports HIPAA-ready healthcare deployments, including secure communication, encryption, access controls, flexible hosting options, and Business Associate Agreements for qualifying deployments.