For Starter and Advanced tier users, please use one of the buttons below for fastest response time. We don't offer phone support on the starter tier so we would appreciate that you only use one of the channels below.
We constantly monitor all of the channels above so we will try and answer your questions as soon as possible - however, for technical support, there is no guaranteed support.
Pro & Enterprise
For Pro and Enterprise customers, we offer support with guaranteed response time, allotted support hours and phone support. For Medium and Large tier customers, you also have an account manager who can aid you with support.
If you're a Pro customer, please send your support requests via our Helpdesk, select "QB Assistance" and enter your customer ID in the field marked "Pro customers only" on the next page. You received this customer ID when you signed up or upgraded. With this field, we can properly prioritise your request.