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Enhance Patient Care with an AI Medical Assistant

HIPAA SmartChat Assistant helps healthcare providers automate intake, answer patient questions, and streamline workflows—all while keeping data secure.

What do we offer?

Streamline Patient Intake with AI-Automated Forms

Automate routine administrative tasks, reduce paperwork, and improve accuracy—empowering your staff to focus on delivering exceptional care.

AI Automated Forms

Combine AI with Human Handover

Enable your healthcare chatbot to handover complex patient queries to human staff, maintaining a smooth context-aware transition.

Human Handover

Support Staff with AI Medical Assistants

Provide a reliable co-pilot that can automate repetitive tasks, streamline operations, so that staff can focus on what they do best—providing care.

AI Medical Assistant

Build Your Own Healthcare Expert

Create a specialized assistant, trained on your own knowledge base, that reflects your expertise, supports your workflows, and enhances patient care.

Healthcare Expert

Ensure HIPAA Compliant AI

Automate routine administrative tasks, reduce paperwork, and improve accuracy—empowering your staff to focus on delivering exceptional care.

HIPAA Compliant

Why Healthcare Professionals Love SmartChat Assistant

Saves Time

Saves Time

Improves Accuracy

Improves Accuracy

Reduces Burnout

Reduces Burnout

hipaaSupport

S24/7 Support

Greater Efficiency

Greater Efficiency

Use HIPAA SmartChat Assistant alongside Q-Consultation White Label Solution

  • AI transcription of video calls
  • AI-powered summary notes & action points
  • Automated intake forms
  • SOAP note & billing code generation
  • Quick answer responses

QuickBlox’s SmartChat Assistant is seamlessly integrated into our teleconsultation solution, bringing advanced features that streamline virtual care, improve documentation, and enhance patient satisfaction.

Learn about Q-Consultation
Q-Consultation White Label Solution

Choose the HIPAA SmartChat Assistant alone—or bundle it with chat and video calling on the full QuickBlox platform.

Chat Services QuickBlox

Chat Services + AI Assistant

Suitable for people looking to build chat functionality and integrate AI Assistants.

Includes SDKs, APIs, Chat UI Kits, and SmartChat Assistant.

Start building
AI Assistant Only QuickBlox

AI Assistant Only

Suitable for people looking to integrate AI Assistants with their applications or websites.

Includes SmartChat Assistant only.

Start building

Build your AI chatbot in minutes

See documentation AI chatbot in minutes

Learn more

Book a call to request a demo or to discuss how our AI solutions can support your communication needs.

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Additional Resources

Frequently Asked Questions

How does QuickBlox secure patient data with its AI healthcare chatbot?

QuickBlox secures patient data through full encryption of its software and platform. Users have control over data storage, and a Business Associate Agreement (BAA) is provided for compliance. Enterprises can opt for additional security services, including a dedicated server.

What sets QuickBlox\'s healthcare chatbot solution apart?

We are one of the few providers that offers a HIPAA compliant solution, backed with anBAA from QuickBlox and all of our technology providers, including Open AI. Our SmartChat Assistant can be easily integrated into your healthcare platform, alternatively it can be used with our ready video consultation solution, Q-Consultation, specifically designed for healthcare providers.

Can I request a demo to see QuickBlox\'s healthcare chatbot solution?

Yes, it’s easy to request a demo. Just send us some detailshere.

Is your AI chatbot for healthcare customizable to specific needs?

Absolutely. Users can modify the chatbot’s profile, including name, avatar, and speech style, tailoring it to their preferences. Additionally, the SmartChat Assistant can be trained with a personalized dataset, incorporating company PDFs and URLs, to function as a local expert for your clinical practice or health issue.

How does AI chatbot technology contribute to healthcare outcomes?

Conversational AI for healthcare improves outcomes by streamlining communication, reducing wait times, and providing accurate, 24/7 responses. It automates routine tasks like intake and follow-up, freeing up healthcare staff to focus on direct patient care—leading to faster service and better overall experiences.

Are healthcare chatbots secure and compliant with healthcare regulations?

Not all healthcare chatbot companies ensure HIPAA compliance. You need to check with your provider. SmartChat Assistant is secure and HIPAA compliant and provided with a Business Associate Agreement (BAA).

How can healthcare organizations integrate AI chatbots into their systems?

The intuitive SmartChat Assistant dashboard and widget means that you can integrate custom HIPAA compliant chatbots into healthcare platforms and apps in a matter of minutes.

What support and resources does QuickBlox offer for healthcare chatbot users?

We provide documentation and video tutorials to facilitate a smooth setup and usage experience. Our level of one-to-one support depends on which plan you subscribe to, with Enterprise customers enjoying a fully managed service. All customers are invited to join our developer discord community.

Are AI chatbots suitable for hospitals?

Yes, AI chatbots are well-suited for hospitals. They facilitate patient communication and patient data collection, reducing the administrative burden and improving response times and patient engagement. It is essential, however, that you choose a HIPAA compliant solution, like QuickBlox’s SmartChat AI Assistant.

How are AI chatbots used in healthcare?

AI chatbots in healthcare automate patient intake, assist with symptom triage, appointment scheduling, post-visit follow-ups, answering common medical queries, Furthermore Furthermore chatbots for doctors provide administrative assistance, transcribing and summarizing consultations, and much more.

What is the best HIPAA compliant chatbot?

QuickBlox’s SmartChat AI Assistant is one of the few HIPAA compliant chatbots that comes with a Business Associate Agreement (BAA) from OpenAI. It can be embedded onto any website or used with our communication platform, (including chat, video, and white label solutions) making it one of the best healthcare chatbots.