Shared instance service degradation

Posted on by Anton Dyachenko

Dear QuickBlox Shared instance account owners,


We are writing to let you know that there was resolved an intermittent issue with service degradation on QuickBlox Shared instance (

This issue was caused by a spike of usage on Mongo DB and its overloading and this is now resolved.


Please feel free to give us your feedback via customer portal (


Thank you for detailed issue reports and your patience!