Dear QuickBlox Shared instance account owners,
We are writing to let you know that there was resolved an intermittent issue with service degradation on QuickBlox Shared instance (https://admin.quickblox.com).
This issue was caused by a spike of usage on Mongo DB and its overloading and this is now resolved.
Please feel free to give us your feedback via customer portal (http://assist.quickblox.com/)
Thank you for detailed issue reports and your patience!